Privacy Policy
Commitment to the protection and security of your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when using our marketplace platform for Commerce and Tourism operating in the Triple Border region between Brazil, Paraguay, and Argentina.
1. COLLECTED INFORMATION
When using our marketplace, we may collect the following types of information:
1.1. Information provided by the user
- Full name
- Email and phone number
- Identification document (CPF, RG, DNI, RUC, or passport)
- Residential and/or business address
- Payment and billing details
- Language and currency preferences
1.2. Information collected automatically
- IP address and device used
- Cookies and similar technologies
- Approximate location
- Browsing pattern on the platform
1.3. Information from third parties
We may collect information from external sources such as social networks, business partners, and authentication services.
2. USE OF INFORMATION
We use your information to:
- Facilitate purchases and sales on the platform
- Process payments and issue invoices
- Improve security and fraud prevention
- Provide customer support
- Personalize your browsing experience
- Comply with legal and regulatory obligations
3. SHARING OF INFORMATION
We may share your information with:
- Suppliers and partners for transaction processing
- Government authorities when required by law
- Marketing and advertising service providers
- Payment platforms and financial services
We do not sell or rent your information to third parties.
4. INFORMATION SECURITY
We implement security measures to protect your data, including encryption, two-factor authentication, and access restrictions. However, no system is 100% secure, and we recommend that you also protect your access credentials.
5. USER RIGHTS
You have rights over your data, including:
- Access and rectification of your personal data
- Deletion of your data, when permitted by law
- Portability of your data
- Revocation of consent for specific uses
To exercise your rights, contact us via email at contato@fronteiros.com.
6. DATA RETENTION
Your data will be stored for as long as necessary to fulfill the purposes of this Policy, considering legal and regulatory requirements.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies to enhance your experience. You can manage your cookie preferences in your browser settings.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Users will be notified of significant changes.
9. CONTACT
For questions or requests regarding this Policy, contact us via email at contato@fronteiros.com.
By using our platform, you agree to the terms of this Privacy Policy.